If the DLL update does not work, the installation may be corrupted.
If unresolved after above steps, contact SmartPSS/NVR vendor support with device logs and NetSDK version details. If the DLL update does not work, the
The dhnetsdk.dll file within the SmartPSS installation folder may be outdated or incompatible with your recorder's firmware. Navigate to the tab and look for Smart PSS or SmartPSS
Navigate to the tab and look for Smart PSS or SmartPSS.exe . Right-click the application and select End Task . Have you encountered the error message "Failed to
Are you experiencing issues with your security camera system, specifically with playback functionality? Have you encountered the error message "Failed to start playback, NetSDK returns error: Smart PSS Exclusive"? If so, you're not alone. This error can be frustrating and disrupt your ability to review recorded footage. In this article, we'll explore the possible causes of this issue and provide a step-by-step guide on how to troubleshoot and resolve the problem.
Since the "Exclusive" flag usually attaches to a physical monitor session:
Footage is visible on the NVR/Web interface but not in SmartPSS.