Kerio Control Web Filter Is Not Activated Categorization Is Disabled: Fixed
Firewall rules, ISP outages, or deep packet inspection (DPI) are blocking traffic to the cloud filtering service. Steps to Fix: "Kerio Control Web Filter is Not Activated" Follow these steps in order to resolve the issue. 1. Verify License and Subscription Status
If the Kerio Control web filter is not activated, and categorization is disabled, you may notice the following symptoms: Kerio Control Web Filter Is Not Activated Categorization
Ensure "Kerio Control Web Filter" is checked in Content Filter settings.
Press and hold the on your keyboard, then click on Status > System Health in the left menu. Verify License and Subscription Status If the Kerio
If the Web Filter remains disabled due to "Reliability detection" (where the firewall stops checking categorization if it thinks the connection is unstable), you can force it to stay active.
Hold down the key on your keyboard and click Status > System Health . Hold down the key on your keyboard and
SSL/TLS connections to update servers fail if your system clock is wrong. Go to > Advanced Options > Time Server . Enable NTP synchronization. Ensure the Time Zone matches your actual location. 5. Check Proxy Settings