Download __top__ | Trend Micro Listdeviceinfo.exe
The tool only runs on Windows . If you are a Mac user, you must use a Windows machine to scan the device and retrieve its information.
Helps support agents diagnose why a security program might block a specific hardware device. Why You Might Need to Download It
I understand this tool is typically bundled with (formerly OfficeScan) or Worry-Free Business Security Services . It’s used to enumerate endpoint details (hostname, IP, MAC, agent status, etc.) directly from the client, often for troubleshooting registration or communication issues with the server.
The tool is not a standard consumer download; it is typically retrieved from administrative consoles or specific support portals: Where to Find It : It is often located on the server at trend micro listdeviceinfo.exe download
Understanding why users search for this tool helps clarify legitimate needs:
: To identify devices for Apex One (Mac) , users must plug those devices into a Windows machine and run the tool there first to get the necessary IDs.
listDeviceInfo.exe from this folder to the computer where the USB device is plugged in. The tool only runs on Windows
This information is essential for configuring and Data Loss Prevention (DLP) policies, specifically when creating "Allowed" or exception lists to permit specific trusted hardware while blocking others. How to Download and Locate ListDeviceInfo.exe
Log into your or Worry-Free Business Security console. Navigate to the Administration or Assessment Tool section.
Plug the USB or mobile device you wish to identify into a Windows machine . Note that this tool does not support macOS. Run the Executable: Double-click listDeviceInfo.exe . Why You Might Need to Download It I
If listdeviceinfo.exe triggers high resource alerts, it is likely running a deep scan of connected hardware peripherals. If it hangs indefinitely, terminate the process via Task Manager and ensure your system drivers are fully updated. Antivirus False Positives
A browser window will open displaying the required Vendor , Model , and Serial ID . You must use these exact values in your Trend Micro management console to ensure exclusions work correctly. Key Technical Specs Supported OS
Log into the web console and navigate to → Global Exception Lists . Select Allowed USB Device List .
listdeviceinfo.exe refers to the Device List Tool , a utility used by Trend Micro enterprise solutions like Worry-Free Business Security Services OfficeScan
If you are dealing with a specific error message involving this file, let me know. I can give you exact steps to fix it if you tell me: The you see on your screen.